
Mental health and addictions
As the first PRIMHD-compliant system in New Zealand, our roots run deep in the mental health and addictions sector.
The mental health and addictions sector plays a vital role in supporting individuals on their journey to recovery and wellbeing. From counselling and crisis intervention to rehabilitation and peer support, your work changes lives. But delivering quality care also means managing complex case notes, confidentiality requirements, and reporting obligations. Recordbase is built for mental health and addiction services, providing a secure, user-friendly system to track client progress, streamline documentation, and ensure compliance so you can focus on what matters most – supporting tāngata.
How Recordbase supports mental health and addictions service providers:
- Collect, store, and manage client data
- Record clinical notes and risks
- Full referral tracking, management, and reporting
- Health and safety and incident reporting
- Log client activities and goals
- Streamlined, timely reports to funders
- Seamless PRIMHD reporting
- Integrated outcomes tools such as ADOM
- Track client progress and tell the stories of client journeys
- Leverage data to drive advocacy and further impact
... and more.
Ka Puta Ka Ora Emerge Aotearoa
"Over the years, we’ve seen significant improvements in the platform. It’s intuitive and fits the unique needs of NGOs, unlike more clinically focused systems. Now, all our PRIMHD reporting is automated, which is a huge benefit that Recordbase has specifically for organisations like ours."

Progress to Health
"I ask other organisations, How long does your quarterly reporting take? Mine’s done so easily. At any point we can say how many people we support and how we’re meeting our contracts."