FAQs

Recordbase can be accessed through most web browsers. We recommend using Chrome, Firefox, Safari, Internet Explorer and Edge for PC’s and Safari for iPads/iOS tablets. See the full list of supported platforms and browsers.

When your organisation signed up with Wild Bamboo, they would have been issued with a unique Recordbase URL (internet address). Currently the addresses should look like this:

https://your-company-name.wildbamboo.co.nz/

Each organisation that uses Recordbase has at least one Recordbase Super User who should be your first point of contact in the event of a question or problem using Recordbase.

The Super Users have had training on advanced aspects of Recordbase, and are familiar with the policies and processes in place at your organisation.