As she’s got so much on her plate, Henrietta credits Recordbase with helping her not only keep track of what’s happening for Mātauranga Ake clients, but also pulling out the right data and insights to report back to stakeholders and funders.
“Before Recordbase I was having to manually extract my data. I really like the level of functionality and clarity we have now. We’ve been able to create templates that really align with our whānau and kaimahi needs. I liked that we were able to build it from the ground up, and now that we’ve also got Power BI up and running, it’s allowed for a lot of autonomy. The information is all there, it’s all visual, and everyone can see the outcomes we’re achieving.”
Having the data available from Recordbase helps Henrietta make management decisions. She’s able to see metrics such as timeframes for referrals, capacity, any key themes and patterns, costs and return on investment.
“Recordbase gives our organisation leverage and power to build our kōrero with our funders and it’s been pivotal. We know that how we report matches our funders’ reporting requirements. It builds transparency across all parts of our organisation. We’ve been given feedback from our funders that the level of clarity in our data is second to none.”
Finally, Henrietta really treasures the working relationship she has with the Wild Bamboo team. She says the Customer Analysts have a great knowledge of what’s needed and always work to help out with any new projects that require a hand.
“At the moment we’ve got a new funding application we’re working on, so the Wild Bamboo team is helping me create a new Outcome Tool, which will get funnelled into our Power BI. That way, we’ll be able to audit the mahi we’ve done against our funding. The level of accountability is really amazing. We’ve also managed to get increases in our funding, which has taken some pressure off our team and lets us focus on creating better opportunities for our whānau and tamariki.”
