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Supporting quality of life for brain injury patients

Laura Fergusson Brain Injury Trust is an independent charity in Canterbury, New Zealand that supports people to achieve independence, inclusion and quality of life after a brain injury.

They needed a technology solution that would manage all of their client activity and  understand the unique needs of the sector the worked in.

The Trust worked with Wild Bamboo to implement Recordbase in the last quarter of 2018 and early 2019, with a staged rollout to their 200+ staff.

“We needed something that not only met our client needs, but also met our contractual requirements and billing,” says Kathryn Jones, Laura Fergusson Brain Injury Trust CEO.

“With Wild Bamboo, we have the benefits of trust and transparency, working with great people, and a really good product too.”

Social sector experts

The Trust did a lot of due diligence to determine their preferred client management solution. Wild Bamboo’s credibility and experience in the charities sector was a significant part of their decision to go with Recordbase.

 “Wild Bamboo has experience working with charities and not for profits. They understand the size and scale of what’s possible,” says Kathryn. "They are real, professional and relevant".

“The Wild Bamboo team thought a lot about the big picture in terms of what would be workable long-term for our needs,” says Peta Murphy, Project Manager for the implementation. “They were always coming up with ideas. If we came to them with an issue or requirement, they worked collaboratively to identify a solution that often exceeded our expectations.”

“I can’t speak highly enough about Wild Bamboo, how they worked with us and the service they provide.”

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"The Wild Bamboo team thought a lot about the big picture in terms of what would be workable long-term for our needs."
Peta MurphyProject Manager
“They understand the charities sector ... Wild Bamboo has experience working with charities and not for profits. They understand the size and scale of what's possible ... they are real, professional and relevant."
Kathryn JonesCEO