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Key questions you need to ask
In the world of client management systems for the social sector, one of the most important considerations is security. The data you hold is more than just numbers.
Perhaps the most important question you need to ask is; how does your organisation protect our data?
Key questions - how Recordbase stacks up
- What systems is the organisation using to protect the data it holds?
We believe that data is taonga, we know that is more than just data it is people’s lives.
Recordbase is fully supported by Wild Bamboo and is hosted using Microsoft Azure.
Microsoft Azure is a leading provider of cloud hosting services, trusted by Fortune 500 companies, social sector, and health providers around the world. Azure provides comprehensive, multilayered security, including the largest compliance coverage of any cloud provider.
Recordbase undergoes regular security testing. We make sure it meets all data protection and compliance requirements in the Privacy Commission guidance for organisations using cloud-based systems and operating in the mental health and wellbeing sectors.
Our partners Parallello and CyberCX provide leading edge support to ensure that the data we hold on behalf of our customers is safe and protected.
Our infrastructure is monitored 24/7 by automated systems. Recordbase is reviewed annually by an external, third-party security company. This includes penetration testing and code review for security.
What else do I need to think about?
Check out some of the other important questions you need to ask.
Privacy & Collaboration
The system needs to navigate the intricate terrain of privacy and collaboration allowing the right people to have access to the right information at the right time.
Integration
The system should be able to integrate with other software and tools that your business uses, such as your CRM and email marketing platforms.
Ease of use
The system should be easy to navigate and understand, with a user-friendly interface that allows you to quickly find and enter the information you need.
Security
The system should ensure the protection of your client data with robust security measures.
Reporting & Analytics
The system should provide you with valuable insights and data through detailed reporting and analytics.
Scalability/Future
The system should be able to grow with your business, with the ability to handle an increasing number of clients and data.
Support and Training
The system should come with a reliable support team to assist you with any questions or issues that may arise, as well as training resources to help you and your team get up to speed quickly.
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