Our team

James Gordon

Chief executive

As chief executive I make sure everything is running smoothly to allow the team to work in a collaborative environment where they solve problems regardless of business interest or the software platform.

You can often find me out and about visiting customers, meeting with other sector-based organisations, deciding on development feature priorities, training and working on ad-hoc business analysis.

The sector we work in is about helping the community, so being a part of these work streams is incredibly satisfying as business concerns are put aside for the benefit of the community.

Ben McCosh

Account manager

Chances are if you call Wild Bamboo it will be my gravelly George Clooney-like voice you will hear on the other end. As Wild Bamboo’s account manager, I am responsible for overseeing and handling the day-to-day customer interactions and showering customers with as much coffee as my weekly budget allows.

Wild Bamboo takes a truly collaborative approach when designing software. We believe input from our customers is invaluable as it helps us to create a unique system that is flexible, intuitive and easy to use.

I spend a lot of time getting to know our customers, the service they provide and the challenges they face on a daily basis. There are so many unsung heroes out there and it is very rewarding to know our products can help them achieve their goals.

Jo Scothern

Software product lead

As software product lead I help to guide the direction of Recordbase and our products. To do this successfully I spend a lot of time listening to market needs and wants to ensure we are creating features or improvements to help make our customers lives easier.

Not only are we continually looking at how we can improve Recordbase, we work closely with all of our customers to help them get the most out of the software in all ways possible.

The team has had many years working with the sector and this experience means that Wild Bamboo is able to offer not just software, but industry knowledge.

Matthew Falconer

Software team lead

I manage the development team who deliver new features, bug fixes, security enhancements, and performance improvements to our clients. For us, quality and ease of use are paramount.

We take a lot of pride in seeing how our work directly affects our partners’ services, such as freeing up case workers by minimising boring data entry, so they have more time to deliver quality care. This benefits the business by ensuring high quality information capture and accurate reporting.

For me, working with a team of talented, enthusiastic people, who take great pride in delivering their best, is priceless.

Sarah Verran

Sales and marketing manager

As Wild Bamboo’s sales and marketing manager, my role is to develop relationships with new customers, nuture existing customers and drive new opportunities for the Recordbase brand in the marketplace.

Previously being on the end user side of the fence has offered me an insight into the challenges of information management, so I have some empathy around what is required to benefit our customers and organisations in the NGO space.

I work alongside a passionate group of people who are constantly striving to be their best. This inspires me and makes the end objective to improve people’s lives so much easier to achieve.

Sumit Chopra

Services and support manager

Our focus lies in empowering community-based organisations with smart information systems to support the delivery of quality care and service. As services and support manager I oversee service delivery, project delivery and analyse metrics for continuous system and process improvements.

Providing our customers with excellent customer service, support and simplified solutions gives the team real satisfaction – listening to our customers’ requirements, understanding the service they provide and the challenges they face, is an important part of delivering on this.

Wild Bamboo’s community focus motivates me to get up in the morning and make a difference, even in a small way. I enjoy working with the wider team and really believe “together everyone achieves more” is a great acronym to describe our team.