Receive top class on-going support

Ongoing support

Recordbase can be configured to suit your  needs from the start and our friendly support team is always available.

We know ‘one size fits all’ doesn’t always work.

You can choose any combination of Recordbase and its modules to best suit your needs. We’ll work closely with you to identify the best solution for your organisation and use our strengths in reporting and analytics to help make sure it’s the best fit. 

Full implementation planning, staff training and support

We take a partnership approach to implementation, making sure Recordbase is set up to work for you from the start. This includes training a person in your organisation to be a Recordbase super user, able to manage day-to-day internal queries and keep things humming.

Our friendly helpdesk team is always just a phone call or email away, ready to help with routine support. We also have excellent user guides with lots of good information, handily found in the Recordbase Help menu.

If you need a little something extra, we’ll always let you know about added support or development costs.

Angela Meyrick, Operations manager, Progress to Health

“The team at Wild Bamboo are consistently responsive.”

“They consider how we use the system, to provide solutions that work for us.”

How could Recordbase support you?

Let’s talk