Laura Fergusson Brain Injury Trust

Kathryn Jones LFBIT

Kathryn Jones
CEO, Laura Fergusson Brain Injury Trust

“They understand the charities sector”

Laura Fergusson Brain Injury Trust in Christchurch needed a technology solution that would manage all of their client activity.

The Trust worked with Wild Bamboo to implement Recordbase in the last quarter of 2018 and early 2019, with a staged rollout to their 200+ staff.

“We needed something that not only met our client needs, but also met our contractual requirements and billing,” says Kathryn Jones, Laura Fergusson Brain Injury Trust CEO.

“With Wild Bamboo, we have the benefits of trust and transparency, working with great people, and a really good product too.”

Social sector specialists

The Trust did a lot of due diligence to determine their preferred client management solution. Wild Bamboo’s credibility and experience in the charities sector was a significant part of their decision to go with Recordbase.

 “Wild Bamboo has experience working with charities and not for profits. They understand the size and scale of what’s possible,” says Kathryn.

“They are real, professional and relevant.”

Together, a great team

Speech language therapist Peta Murphy was the Trust’s project manager during the implementation of Recordbase. She worked closely with the Wild Bamboo team.

“A Wild Bamboo business analyst and product lead were assigned to us, as a well as a report writer,” says Peta. “It was a really strong consistent team from the start. We had a high level of trust.”

“Wild Bamboo really listened to us and we appreciated the honest back and forth communication about our requirements. They were upfront, professional and prompt.”

Providing solutions

“The Wild Bamboo team thought a lot about the big picture in terms of what would be workable long-term for our needs,” says Peta.

“They were always coming up with ideas. If we came to them with an issue or requirement, they worked collaboratively to identify a solution that often exceeded our expectations.”

“I can’t speak highly enough about Wild Bamboo, how they worked with us and the service they provide.”

About Laura Fergusson Brain Injury Trust

Laura Fergusson Brain Injury Trust is a local, independent charity in Canterbury, New Zealand that supports people to achieve independence, inclusion and quality of life after a brain injury.

www.lfbit.co.nz

 

 

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